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Shipping & Returns

Shipping

We normally ship orders within 24 to 48 hours.  We ship by USPS, UPS or Fedex from New Jersey.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  Prices indicated are for shipping to Continental USA only.  For shipments to Hawaii, PR, Alaska, APO/FPO, or for any other countries, there will be additional shipping charges.  You can place your order and we can figure the shipping for your order depending on your shipping address, country, and desitination and send you an email to confirm the extra shipping charges, which we will need to process or receive before shipping.

You can also email us to find out the charges before placing your orders, if you prefer.

 When we ship to any destination outside of the United States, only the shipping charges are paid by us, but all duties, taxes and other local charges that need to be paid by the buyer and are the responsibility of the buyer, and the buyer pays for these charges.   We only collect the shipping charges for the product, but all other charges buyer is responsible and buyer has to pay.   We are not responsible for any charges that may occur.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Sales Tax

As we ship from our New Jersey warehouse, any product shipped to the state of New Jersey will be charged the appropriate State Sales Tax.

International Shipping and Shipping to a destination outside of the United States.

We normally ship by USPS (United States Postal Service) to a destination outside of the United States. 

When we ship to any destination outside of the United States, only the shipping charges are paid by us, but all duties, taxes and other local charges that need to be paid by the buyer and are the responsibility of the buyer, and the buyer pays for these charges.   We only collect the shipping charges for the product, but all other charges buyer is responsible and buyer has to pay.   We are not responsible for any charges that may occur.

 

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. Customer will pay the return shipping charges.  If the return is due to an error of ours, we'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
 We'll notify you via e-mail of your refund once we've received and processed the returned item.



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